In a time of multiple crises, the solutions often lie with local governments. Whether it’s the housing crisis, asylum issues, nitrogen, or PFAS challenges, municipalities in the Netherlands are the eyes, ears, and hands of the government. To effectively address any crisis, it’s essential to have a clear overview of the current situation. Ideally, this data should be easily traceable and highly accessible. In early 2023, the Municipality of Lochem and Aurai joined forces to create exactly this scenario for the municipality, with a focus on the housing crisis.
Lochem is a small municipality with about 300 employees serving 34,000 residents. A municipality is responsible for many tasks across almost as many domains. This means that individuals often carry crucial knowledge, and staff frequently hold multiple responsibilities.